Q. If there is a discrepancy, am I bidding on the photo or the description of the item?
A. The item description. In fact, do not assume a lot consists of more than one item simply because they are connected or pictured together. For example, a bookcase does not include "the books" unless specified.
Q. How can I bid on all of the items I am interested in at one time?
A. Our catalogs are fully searchable.
Q. Is there a minimum bid price on merchandise?
A. We start all of our items at modest amounts with the confidence that the bidders will determine fair market value (FMV).
Q. Do all items in an auction close at the same time?
A. No; items close in numerical order. Item closing times will appear for each item in the catalog. If a bid is placed within the last few minutes of an items closing time, it will be extended and can remain active as long as bids continue to be placed within the stated time increment.
Q. How do I know if I have won?
A. Upon completion of an auction, we will automatically process your credit card and send a paid invoice via email to the address in your bidder profile.
Q. Bidding Strategies?
A. You have the freedom to enter the asked for bid or anything higher. If you choose to enter an amount in excess of the next increment, the software will bid on your behalf - using only as much as it needs to keep you in the lead.
Q. How do I know if I have won?
Upon completion of an auction, we will automatically process your credit card and send a paid receipt via email to the address in your bidder profile.
Q. Buyer's Premium?
We charge a buyers premium that is added to the high bid amount. Check each auction’s terms and conditions for the specifics.
Q. How do I pay?
A. We accept Visa and MasterCard. At the conclusion of the auction, your card on file will be automatically charged.
Q. Do I have to pay sales tax?
A. All buyers are charged sales tax based on the local rate unless the proper tax exempt forms are in our possession before the close of the auction. Bidders need to complete a signed tax exempt form for each auction event. Complete form and fax it to (480) 275-3895, or scan it to david@themcguiregroupllc.com .
Q. Do you ship items?
A. Contact us in advance of the close of the auction if you require shipping. In some cases we can accommodate you; in others, we can provide you names of third parties that do.
Q. When can I remove my items?
A. Each auction will state the removal location as well as the time window. The date and times of removal are very specific and need to be adhered to. We set the removal time prior to the opening of bidding, so there is no excuse for a winning bidder to request a removal time outside of the stated parameters.
Q. Will there be someone on site to assist in moving my purchases?
A. No
Q. Can I send someone else to pick up my items?
A. Absolutely, but they must be able to show our staff a copy of your invoice. Electronic copies are acceptable.
Q. What happens if I fail to pick up my purchases within the allotted time frame?
A. Items not removed in the time window will be considered abandoned property. The McGuire Group, LLC reserves the right to resell the items and retain all sales proceeds as payment for accumulated, unpaid storage and handling. No refunds or chargeback's will be allowed.
Q. Is there a warranty for items purchased?
A. All merchandise sells as is, where is, with all faults. The McGuire Group, LLC and the seller do not give or make any type of guarantee or warranty regarding the items to be sold, implied or otherwise. The McGuire Group, LLC encourages all bidders to inspect lots in person before bidding. The McGuire Group, LLC is not responsible for incorrect listing information, if any. The McGuire Group, LLC has attempted to provide accurate descriptions of all items, however, it is the bidder's responsibility to determine the condition and suitability of each lot. Printed statements or descriptions by The McGuire Group, LLC staff are provided in good faith and are matters of opinion.
Q. What happens when an item I was bidding on no longer appears in the auction?
A. If an item needs to be removed from the site after bidding has commenced, TMG will make every effort to contact those that have placed bids on the item. We reserve the right to add, remove, split or combine items after being posted for online bid. If you believe an item and the description do not match, please notify us.
Q. What if I make a mistake while bidding?
A. If you are unable to correct a mistake, contact david@themcguiregroupllc.com before the auction closes for that item.
Q. Can I change my mind after bidding?
A. Entering a bid is entering a contract.
Q. What happens if my credit card is declined for my purchases?
A. Buyers who have multiple failed attempts to process their charges will have their account suspended. In addition, the buyer agrees to pay whatever legal, collection, transportation and storage expenses arise in connection with their account.
Q. What if something I bid on is not available for pick up?
A. If, for any reason, The McGuire Group, LLC is unable to make available or deliver any purchase, or portion thereof, or documentation required in respect of any Purchase, the sole liability of The McGuire Group, LLC, if any, shall be the return of monies paid in respect of such purchase. In the event that there are technical issues with The McGuire Group LLC web site (www.themcguiregroupllc.com) , we reserve the right to adjust the auction offerings as needed.